FAQ

Frequently Asked Questions

How long will my order take to arrive?

Orders are processed in 1–3 business days and typically arrive within 7–15 business days depending on your location. You'll get tracking by email.

Which payment methods do you accept?

The payment options available to you are shown securely at checkout.

Can I track my order?

Yes — a tracking link is emailed to you as soon as your order ships.

What if my item is damaged or incorrect?

Contact us within 48 hours of delivery with a photo and we'll replace it or refund you at no extra cost.

What is your return policy?

We accept returns within 30 days on unused items in original condition. See our Refund & Returns Policy page for full details.

How do I contact you?

Email sussaneeki27@gmail.com or use our Contact page. We reply within 1 business day.